2 thoughts on “Gmail Account Disabled (2)”

  1. I couldn’t agree more. Taking away your ability to send and receive emails over their service is one thing and certainly within Google’s rights (though absurd in this case). But taking away your ability to read your own email is basically theft. In the old case where everyone used POP, this wasn’t an issue because you downloaded email to your computer and the burden of saving and protecting it was left up to you. Having email in the cloud presents an interesting (and dangerous) set of issues for user and provider alike.. I guess if you used Google desktop, you’d have a personal record of all your gmail items (and of course you could always download it via pop/imap to make a backup). Personally I hate using old-style email (like outlook) due to the fact that I’ve lost all my email multiple times to random crashes using every major email program out there. Google desktop is a drain on my computer’s resources, so I haven’t it used either. Looks like I might have to now if this is happening to you, but I’ll miss the days when I could trust Google.

  2. Right, especially considering the fact that Google is very actively promoting something like a ‘Web based desktop’ with Google documents etc. Many people trust Google so much that they are actually putting their important documents online using the Google accounts. And many others are storing vital information as email drafts. Disabling the account completely is like locking you out of your own office, even if the office was a low rent one. Given the ads, I don’t think it’s a zero rent one, but even if it was a zero rent office, you still have right to your belongings which are locked inside the office.

    In the case of emails, if the service provider decides to disable some account, the decent way will be to do two things: give the user access to old mails and forward the new mails to the user’s alternative address (or any other address which user specifies). This shouldn’t be very difficult to implement.

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